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Thu 23 Jul, 2015 05:50 pm
I started a new Fb account using the same phone number and email address as my existing account. Then I forgot the password to the new account. Now when I try to recover my password using my phone number or email, Fb only finds my original account - not the new one. I can still see my new account when I log in as a friend. I just can't access it. It seems Fb has blocked access to my new account due to it having the same phone number and email as my original account. Can anyone suggest how I get back in to my new account?
@Libby Storey,
Libby Storey wrote: It seems Fb has blocked access to my new account due to it having the same phone number and email as my original account. Can anyone suggest how I get back in to my new account?
I'm surprised it even allowed you to create another account using the same password and phone number. Go to the help section and contact Facebook.
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