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GOING BLIND?

 
 
Reply Sun 31 May, 2015 12:31 pm
OK so I'm not going blind as I know it but , I went to an eye clinic 6 months ago with 2 problems , a cataract and a depth perception problem. The
cataract surgery went perfect , from a young doctor from Stanford just
learning. Now I am back at the clinic for the follow up. These people are
in no way comparable to Sanford. I have asked about my depth perception
problem 6 times , at every appointment. No luck there , some of there people
didn't even know what it was. Their " 3 year resident Doctor " doesn't seem to know either because every time I ask about it he changes the subject. I give him an example of trying to park in a parking garage and I can't tell if I am 1 ft or 10 feet away the cinder block wall. Now to me that would be something wrong somewhere. When I call up and explain the situation to the receptionist who takes the call , all I get is the run around. I was somewhat insistent at the last appointment about the depth perception problem and they sent me back to their " 3 year resident Doctor " and again with no luck. There is a possible glaucoma problem so the exam always gets turned around and focuses on that. So after this last appointment I am told to stop up front
and they will make me an appointment for 4 months and because I have
medi-cal they will have to put me on a list and wait for a opening which
might be in "4 months ". There is no other way around the receptionist . No other phone numbers or email addresses at this county hospital in S.J Ca.
So at this point I am at a lost of what to do, every time I deal with them now they give me the impression that I am bothering them. It seems as a
collected group that they all have developed an attitude. I don't know what to do at this point.
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Type: Question • Score: 5 • Views: 866 • Replies: 6
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jespah
 
  1  
Reply Sun 31 May, 2015 12:54 pm
@mike marshell,
Sure you do.

Take your business elsewhere, even if it means flying to another state to get better care.

Doctors' offices, clinics, and hospitals, are for-profit businesses just like hairdressers, roofers, and coffee shops.

Go elsewhere, and hell, review them on Yelp and voice your displeasure. Things don't change unless (often) there's an economic component. If they are losing business, at some point, they will figure out that changes have to be made.
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ossobuco
 
  1  
Reply Sun 31 May, 2015 12:59 pm
@mike marshell,
I understand your stress and worry here, though I've not had that exact problem. Is that a Stanford clinic? Do they have them? (I've had a Stanford surgeon myself for another matter (not an eye problem) but she had a practice in my local town as well as being on the staff down there at Stanford.)

Depending on where you are, maybe you can get to another clinic and be seen. Have you tried UCSF?

It's a big deal for me to trust my eye doc* (I'm now in New Mexico and very much appreciate my ophthalmologist/surgeon, who is a high up in a clinic roster here.)


*I've had six eye surgeries, the first bunch a result of the 1st surgery disaster, and the last good one by the guy I trust.

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roger
 
  1  
Reply Sun 31 May, 2015 02:45 pm
@mike marshell,

mike marshell wrote:

There is no other way around the receptionist .


Ain't that the cotton pickin' truth?
0 Replies
 
PUNKEY
 
  1  
Reply Sun 31 May, 2015 03:06 pm
Find a good optician. A depth perception test can be administered and a referral will be given.

(Perhaps you are asking the wrong kind of specialist)
roger
 
  1  
Reply Sun 31 May, 2015 03:38 pm
@PUNKEY,
Ophthalmologist, not optician.
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ossobuco
 
  1  
Reply Sun 31 May, 2015 04:37 pm
@PUNKEY,
You must be kidding. He already knows he has a depth perception problem and needs an ophthalmologist's take on it, not a glasses dealer's take. Yes, I know some of them have some education. How about an email to the surgeon's office?

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