Facebook page

She needs to hit the gear wheel (these days Facebook is hiding it in Settings) and use the Facebook as the page.

Thanks Jespah. When I hit settings, the only options are Email, Password and Language. I've taken a couple of screengrabs, but I can't see where I can upload them.

You can upload images to Image Shack or Photobucket (I prefer them, but that's really a matter of taste) and then post them here.

Thanks jespah. I've uploaded the screenshots here:
http://imageshack.com/a/img838/7303/lhs4.png
http://imageshack.com/a/img845/8377/nt0h.png

The first image doesn't work. The second one is cut off enough that I really can't see the problem.

Are you trying to determine why others can't post on the page? Are you restricting posts on the page?

Weird - sorry about the images - they looked OK when I uploaded them. I'm trying to work out why the Facebook account is restricted in so many ways. It just doesn't have the usual options. She can't 'like' pages, she can't search for other users - there are just so many restrictions - she can basically only post to her wall, and very little else. She set it up some time back, and so can't remember the process that she went through, but it isn't linked to a personal account, and so I wonder if that's the problem. Just wondering if there is a way to fix it without scrapping the current page and starting again.

It's okay - but I bet you're right. I think the liking, etc. is more related to an individual account (never mind that with a business page, you can act as if you were the page, and like posts, reach out to people, etc.). It's certainly worth a shot.

BTW - I'd suggest associating this individual account with a Gmail account and then associating the site itself with her individual Google profile and Gmail account. Why? Because she should become a Google Verified author. This performs a neat trick whereby, sometimes (and Google never really tells you when it will/won't do this, but I imagine that's proprietary knowledge) Google will associate her Google profile image with its search results for her page.

Thanks Jespah. Her log in for this account is via her gmail account, but that's a great tip. So do you think that it's possible for us to 'fix' the page and make it function properly, or do you think that we need to scrap it and start again. Not a great option as she has followers and will lose the entire archive of posts.

You're going over my pay grade now.

So - I'd just suggest - try it (what the hell). She should be able to make her own individual account an admin, yes? An admin can delegate admin duties to anyone, I understand.