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Facebook - Locked out of account

 
 
Reply Sun 4 May, 2014 04:05 am
I was hacked on Friday (may 1st 2014). I had to change my password but it kept happening so finally I was locked out. I waited 24 hours and then tried again but everytime I enter a new password it takes me to a screen to confirm that I am who I am but it just goes to a blank page and then nothing further. If I then go back and ask for help it just repeats the same cycle of sending me here
https://www.facebook.com/checkpoint/?next
ending up at this page with a blank screen
https://www.facebook.com/checkpoint/?next
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jespah
 
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Reply Sun 4 May, 2014 06:00 am
@Janiejaws64,
I've seen this happening to other people who've been locked out of FB accounts. I believe it might be a particularly stubborn cookie. You may need to delete all cookies, possibly even go back to an earlier restore point. I can't promise that it'll work - I will tell you that right now - but it's worth a shot.
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