@Roberta,
Now THAT was a kvetch!
Mine is relatively weeny.
I was promised that my new iPhone would be delivered today before 12.00
It's now 1.06, so I rang optus.
It takes half an hour or so to FIND a number to ring...then I see it. Sales support. I ring it and go through a million press this press that until I am fuming. Then the voice says the department is closed. It SAYS on the website that it's open until 7.00 pm on saturdays. I should expect the website to be accurate?
I ring elsewhere hoping their computer can access info. They can see a new phone is coming but there's no delivery info. I ask if I can find out who the courier is....no.
They say keep waiting, it must be coming if I was told it was.
Now, I have a social engagement at two pm that I want to go to.
It will arrive is something I have heard lots of times on late deliveries for things that weren't going to arrive at all.
Grrrrrrrrrrrr.....do I stay or do I go?