@Dan Wall,
make sure the slots are clean on the intake tube...then on your display, press #3, press enter (this puts unit in manual mode)...then press start cycle to get to step 5 (brine draw)..this will drain the tank (but it takes a while)...after tank is drained, press start cycle to go through the remaining steps, at step 9 (fast rinse) let it run a bit to clean the remaining salt from the cylinder that you drew in..after that at step zero, it will return to the clock...then press #1, enter to get back to normal cycle....you may want to start a manual cycle after that to rinse the resin beads