Cellphones Now Used More for Data Than for Calls
By JENNA WORTHAM
Published: May 13, 2010
Jodi Hilton for The New York Times
Excerpts (more at the link)
Liza Colburn and her 12-year-old daughter, Abigail, use their cellphones for many tasks, but make relatively few phone calls.
She taps out her grocery lists, records voice memos, listens to music at the gym, tracks her caloric intake and posts frequent updates to her Twitter and Facebook accounts.
The one thing she doesn’t use her cellphone for? Making calls.
“I probably only talk to someone verbally on it once a week,” said Mrs. Colburn, a 40-year-old marketing consultant in Canton, Mass., who has an iPhone.
For many Americans, cellphones have become irreplaceable tools to manage their lives and stay connected to the outside world, their families and networks of friends online. But increasingly, by several measures, that does not mean talking on them very much.
Instead of talking on their cellphones, people are making use of all the extras that iPhones, BlackBerrys and other smartphones were also designed to do " browse the Web, listen to music, watch television, play games and send e-mail and text messages.
The number of text messages sent per user increased by nearly 50 percent nationwide last year, according to the CTIA, the wireless industry association. And for the first time in the United States, the amount of data in text, e-mail messages, streaming video, music and other services on mobile devices in 2009 surpassed the amount of voice data in cellphone calls, industry executives and analysts say.