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CHANGES TO HOTEL RATING

Forums: Travel, Holiday, Hotels, Vacations
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tut999
 
Reply Sun 22 Nov, 2009 08:28 am
Can anyone help. I've paid a £350deposit on a holiday which in total costs £2250.The accomodation was 4 star all inclusive for next year. I've since found out that the accomodation has been down graded to 3 star.Should I recieve a discount on the holiday or will be able to change the holiday without incurring costs ?
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Type: Question • Score: 0 • Views: 1,600 • Replies: 2
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jespah
 
  1  
Reply Sun 22 Nov, 2009 08:47 am
@tut999,
Call the hotel and tell them what you've said here. You paid for what you thought was a certain level of accommodation. And see what they say.
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CalamityJane
 
  1  
Reply Sun 22 Nov, 2009 09:51 am
@tut999,
You probably booked through a travel agency, and they're the ones who
should give you a new rate for the down graded hotel. Should they refuse,
then you're entitled of a deposit refund and can look for accommodations that
are 4 star. Chances are though, that your travel agency will help you!
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