Installing a Rainsoft Silver Series Timer Box

Reply Thu 6 Aug, 2009 03:00 pm
Hi! I am hoping I can find someone that will be able to assist me! I cannot find any installation manuals online at all for what I need.

My timer motor for my Rainsoft system decided to bite the dust, so I removed the back panel of the timer and removed one screw. Then I removed the wires from the inside and took the system to our local repair shop to have them service it and replace the timer.

Here is the problem.....On the back of the timer, where you have to remove the one screw, there are two protruding plastic pieces that have to fit into the piston rod. Well.....I cannot get them into the piston rod, they do not match up and I cannot move the piston up or down to be able to get the plastic knobs to slide in so I am able to bolt the whole unit down.

Does anyone have any suggestions? My husband is currently on unemployment and we cannot afford the $127 service call to have them come out and re-install it for us so any suggestions would be GREATLY appreciated!


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Reply Fri 7 Aug, 2009 12:56 pm
actually, the piston rod should move up and down, it might be tight but it should move.
I need a little more info in trying to understand what you mean by " timer". The timer mech is removed from the front of the case. When you talk about "bolting it down" are you referring to the 2 vertical screws holding the entire case to the valve body?
Start at the begining, you removed two small screws,holding the cover on the back? then one screw with a washer holding the piston rod to the case? then 2 vertical screws, holding the case to the valve body?

first of all, did they replace the timer motor? and fix the problem?
did you bypass the unit and remove the pressure in the tank(push down on the brine valve until the water stops flowing into the brine tank) , {but if your brine float valve is already shut off by the water height in the brine tank this won't work, if so then you have to remove the black brine line and push down on the brine valve until water stops squirting },

this could help in "freeing" the piston rod, allowing you to put it back together. notice that one side of the piston rod ,where it rides on the screw , is thicker than the other, it won't fit the wrong way,if it does something else is broken.... Hope this helps Joe
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