windows installer/photo gallery - help please???

bookmarking, bcos the same thing's happening on our PC...

help please???? It is driving me mad deleting the installer thingy 5 times every time I switch the computer on.

Can I delete windows installer or will that mess up installing any other new programme? is it specific to photogallery or a windows programme that I musnt' mess with?

It seems to be related to a (at least for our computer) CD of photos sent to us. Pop the CD in, and a piece of the program installs, but not enough, hence the aggravation, at least that is my understanding of what is happening. It may have to do with people sending incorrectly formatted photos, hmm.

hi, i have the same problem. But I have no solutions for it, if someone could please help us

similar, but not a cd, but it was yahoo who told me to download photogallery, which i did. Then when I went to install it, Norton said don't


so ...,. every time I switch on it tries to install and i have to keep cancelling it .... 5 times in all before it gives up and goes away - it takes ages to get into the computer and is infuriating.

I need to know if the windows installer on the list when I go to install/remove programmes is belonging to this or is an important part of my computer that shouldn't be deleted. If it is this and can be deleted I'm ok, I can do it.

I don't want to delete something called windows installer if it is used to install any new programmes.


My computer knowledge is doing stuff - not how it works!

I just fixed the problem on my computer , I simply went to windows restore and went back a few days to a safe point. Ive restarted several times and havent encountered the annoying install box. This might work for you. Although if you have previously installed any new programs you will have to reinstall them. Dont install the photogallery anymore Run a virus scan b4 the restore point just to be safe make sure it isn't a virus messing with config files.

good idea - only I downloaded it ages ago - when??????????? I might investigate that when I am not so tired - thanks

I hope you get to fix the problem, because that pop up install box is so annoying

I just fixed the problem thanks to
www.thetechguide.com/forum/index.php?showtopic=19296

I just ran the install cd that came with my hp printer and that was all it took. Good luck.

Jack

NO!!!! it's nothing to do with printers etc - it was to do with my ISP

I want to know about windows installer so I don't do any harm - I'd like to understand what I'm doing and learn more - anyone - explain for me???

Hi all,
I encountered the problem after I updated XP Home to XP Pro. PhotoGallery is obviously part of the HP software (I've got an PSC 1610). After reinstalling the HP installation software the problem was solved.

Best Regards,
Juergen

oh thank you

sorry for the delay in replying but I've only just spotted your answer to me

Photo gallery pop up
Since your posting was dated 2005, you might already know the answer to your problem. But I too had the problem...until yesterday, and who knows how many others are still cursing the annoying Photo Gallery pop up box! I clicked on "Start, All Programs"...I was looking for something else when I saw "Windows Installer Clean Up" all by itself...don't know why I hadn't seen it before. I opened it because the annoying Photo Gallery box also included the text "Windows Installer." I looked down through the list and found Photo Gallery. So I highlighted just the Photo Gallery line and deleted it. The message about deleting things was a bit scary, but I decided to take a chance. This morning when I booted up the machine...no annoying Photo Gallery box!

thank you! I'll try it - no I never have sorted it! I just allow about 15 minutes to get into the computer between that and Norton <rolls eyes>

The dreaded photo gallery pop up.
I must write to thank you for posting your help me request to get rid of that annoying pop up, by reading all of your replies i have after 12 months of frustration managed to delete the pest. I hope you have too.
AGAIN, MANY THANKS.

I have the same problem too, and its VERY VERY VERY VERY annoying. Not only does it pop up on startup, it pops up when i use other programs like movie maker, hp director and some other stuff. I realise i have to use the hp CD to install it in, but i tried once, and thwe only thing it did was copy some stupid files into my computer OVER AND OVER AGAIN, it never ends. I really dont know what to do now.

Just do what EllenM said, I just did and it worked. If you don't have it, you can install Windows Installer Clean Up for free. Once you have it, run it and just remove the Photo Gallery item from the list.

I had this problem for 18 months on a PC at work, finally got rid of it and took 2 mins, thanks so much for the advice !

Another way to get rid of the problem is to download and install the windows installer cleanup tool. You can find it at:

http://support.microsoft.com/kb/290301

Download and run this tool with the default settings. When you do this you a window will pop up with all of the software that windows installer is clinging to. Look through the list and find the photo gallery and remove it. Reboot and windows installer shouldn't care about the photo gallery.