jcboy
 
Reply Sun 3 Jun, 2018 07:18 am
Lesson learned.

Going forward I will conduct online research before I make another expensive appliance purchase. The Samsung fridge we purchased with the double doors and the freezer drawer on the bottom was supposed to be top of the line, well the icemaker started freezing up just after the warranty was up. We’ve had two service techs come out, they fix it and two months later the same thing happens again. Now we buy a bag of ice and keep it in the freezer drawer.

I googled the model online line and found dozens of complaints, even a class action suit against Samsung because of the icemaker.

Samsung Ice Maker Lawsuits

Quote:
A class action lawsuit has been filed alleging that a defect within the ice makers is causing a number of problems, including, but not limited to the following:

Water leaking to beneath the fridges’ crisper trays (where most people keep fruits and vegetables)

Noise (often described as “loud,” “clicking,” “jarring,” “grinding,” “knocking” or “buzzing”) when the fan hits the “over-iced” compartment

The formation of ice crystals, water droplets and “slushy ice” at the bottom of the ice maker

Ice buckets that are “stuck” and cannot be removed, possibly due to clogged drains

Over-freezing of water in the ice compartment
 
Agent1741
 
  2  
Reply Sun 3 Jun, 2018 08:04 am
Its not unusual to regularly see Samsung appliances for sale as "used" or seconds in my local home improvement stores, which says something. I have Ge appliances.
jcboy
 
  2  
Reply Sun 3 Jun, 2018 09:47 am
@Agent1741,
Ours will be out of here soon. Thanks for the tip on GE, I've been looking online at different models just not sure what to get yet but his one has to go!
ehBeth
 
  2  
Reply Sun 3 Jun, 2018 09:59 am
@jcboy,
have you looked at the Consumers Report guides yet? they're still pretty reliable

be cautious around Sub-Zero products, super attractive but lots of claims against them
jcboy
 
  2  
Reply Sun 3 Jun, 2018 11:11 am
@ehBeth,
Not yet but that's a good idea. Actually I didn't even think about the consumers report guide. Probably why I always get stuck with crappy appliances Razz
0 Replies
 
Agent1741
 
  1  
Reply Sun 3 Jun, 2018 03:31 pm
@jcboy,
For what its worth my ex g/f has some rentals also & she will not buy anything else to go in them.
0 Replies
 
MMarciano
 
  4  
Reply Sun 3 Jun, 2018 04:30 pm
He never reads the reviews before making a purchase, especially if it’s shiny, that’s all he sees, shiny, shiny! Laughing
0 Replies
 
seac
 
  3  
Reply Mon 4 Jun, 2018 11:10 am
@jcboy,
Yes sir. Got to look up reviews on anything we purchase these days. I bought a LG refrigerator about 5 years ago thinking it was a good brand. for the past 2 years the upper freezer has been icing up pretty badly. Every two weeks I have to break up the solid ice that forms in there. I know that I have to defrost it and clear the water drain on it, but there is always food in there. My previous fridge, a Frigidaire never had this problem during the 30 so years we had it. But I also have a Frigidaire electric range that has the oven door locked up and I cannot open it. There is no instructions on fixing this problem. It is supposed to do this in the self clean mode, but it is stuck good and will not release.
0 Replies
 
Agent1741
 
  0  
Reply Mon 4 Jun, 2018 07:36 pm
An extended warranty on an appliance can also be worth the money, even if you do not "need" it that can bring peace of mind.
0 Replies
 
cicerone imposter
 
  2  
Reply Tue 5 Jun, 2018 12:13 pm
I've always had high respect for Samsung products, but your post will make me a lot more cautious before buying their products. Thank you for letting us know about your problems.

http://fortune.com/2016/09/06/samsung-apple-galaxy-note-quality/
0 Replies
 
edgarblythe
 
  2  
Reply Tue 5 Jun, 2018 12:33 pm
Some brands have their high end and also low end products. You can buy Whirlpool appliances that are not worth a crap, but I have one of the good models with French doors and the slide out freezer compartment. I love it. But what I wrote here is true of GE also, I believe.
InfraBlue
 
  2  
Reply Tue 5 Jun, 2018 04:56 pm
@edgarblythe,
Yep. We had a middling washer and dryer set made by GE. The dryer was very good. The washer was crappy.
0 Replies
 
 

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