Tue 22 Jul, 2014 04:01 pm
I can open a document in Word 2003, I can type in it, I can start a new document, but when I go to tools, none of them work. For example, I tried to click on "Word Count" for number of words in a story I was writing, and it wouldn't work.
I tried to click on "track changes" for a document I was editing for someone, and that wouldn't work either.
Word is also my Outlook email editor, and it works fine for writing my emails.
I have found and deleted Normal.dot, but that didn't help.
Normal.dot is the template. So what you did for starters is that you blew away the template. Not good.
You might also have a corrupted version of MS Word. Do you have the CD for Word and can you reload it?
Can you do a restore? Do you backup up your computer regularly?
I would do a restore of Normal.dot, if you can find it (wastebasket).