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Liberty hearing aids as Sam's Club. Any Good?

 
 
roger
 
  1  
Reply Wed 29 Jan, 2014 05:04 pm
@sanrich,
That's something good to know in advance. As I understand it, the guarantee was what you expected if you go ahead with the purchase, but not if you returned them within 90 days.

I don't know if that is the standard with other brands and their insurance or not, but it's definitely something to watch for.
0 Replies
 
speakup
 
  2  
Reply Mon 23 Jun, 2014 07:40 pm
Sam's Club 2 hearing aid 3,997.00 with 200.00 rebait after 90 days, which is the return limit. Twelve months, same as cash through Liberty. All electronics, telephones, microwave alerts, etc. now all turned down 50%. Slick, simple to use and protected against water - nano something, coating? Forgot. Listening to a speaker, church, noisy restaurant, just adjust to "noisy" and it focuses directly.

OK, so now I'm really geeked; however, I need to report back after a little more experience.

BTW, I put these things in without a mirror. I have short hair but no one has noticed the new apparatus in my ears.
roger
 
  1  
Reply Mon 23 Jun, 2014 08:02 pm
@speakup,
How are they working with electronically reproduced sound like television and movie theaters?

Do try to remember to get back to us in a couple of months.
speakup
 
  2  
Reply Wed 25 Jun, 2014 10:00 am
@roger,
I'll know after Sunday, 6/29/14 about the Church situation as it's not too large but auditorium style. Couldn't hear homily. TV, phones, microwaves, computer, all reduced at least 50%. Watched ballgame last night w/o closed caption. Before, equalizer up, bass down, treble to extreme. All reset to normal - no electronic screeching. Jeep media, blue tooth, everything turned down; no feedback.

Incredible difference: ph. Messages must have been heard by neighbor in condo. Yikes.

Still new, will keep in touch. I'm so happy, happy.

bobsal u1553115
 
  -2  
Reply Wed 25 Jun, 2014 10:39 am
Trust them more if they were at Costco's. They treat their workers right.
roger
 
  1  
Reply Wed 25 Jun, 2014 02:11 pm
@bobsal u1553115,
And that means they sell better hearing aids.
0 Replies
 
speakup
 
  3  
Reply Thu 26 Jun, 2014 07:53 am
@bobsal u1553115,
I did my homework. Trust the technology.
0 Replies
 
roger
 
  1  
Reply Thu 26 Jun, 2014 02:06 pm
@speakup,
That's a good recommendation. Is your hearing typical, that is, is most of the loss in the higher frequencies? That describes my left ear, which is pretty well corrected. I have yet to find anyone who can get the darn thing programmed for the right ear which has heavy loss in the lower frequencies. All I'm getting is amplified noise.
wwestward
 
  5  
Reply Thu 26 Jun, 2014 03:32 pm
@ehBeth,
Costco does not carry the Liberty brand. Liberty hearing aids are only sold at Sam's Club. Costco sells other brands, and that changes from year to year based on which manufacturers develop a stripped down instrument to meet their price-point, which is, incidentally, their only criteria for carrying a brand of hearing aid.

~Jason West, Hearing Aid Specialist, Pensacola, FL
speakup
 
  2  
Reply Fri 27 Jun, 2014 09:45 am
@roger,
Roger,
Yes, loss of treble so bass sounds and folks with accents were very troublesome - especially left ear also. My own boys have low voices, always seemed to be mumbling.

Sound of ball game last night a bit high strung, commercials OK - go figure. Will checkout again tonight. I did turn on the "noisy" button, which was better, but then I lost volume on the commercial. No loss there, but the Tigers won.
Still learning, look forward to Monday for first followup/adjustment. This tech seems to be very dedicated and it's so early.
0 Replies
 
speakup
 
  1  
Reply Fri 27 Jun, 2014 09:47 am
@wwestward,
Beth,
That was my understanding. I'm impressed with the dedication of my technician, as well as the Liberty warranty.
0 Replies
 
speakup
 
  2  
Reply Fri 4 Jul, 2014 09:02 am
@roger,
Ten day adjustment turned down high frequency. Something about TV ball games was too high pitch; OK now. Hate the learning curve - loved the silence, until conversations I couldn't hear. First pair from hospital turned back for various reasons. These are 100% more effective in all ways.
0 Replies
 
breagoth
 
  -3  
Reply Sat 4 Oct, 2014 04:10 pm
@sanrich,
That is not how the Sam's policy works if you pay the 200 deductible and get a replacement aid then decide to return them you will get the 2000 for each aid but they will not be able to return the 200 for the loss and damage warranty on that one aid because you have already used the warranty. you will get it back for the other aid though. The hearing person at that club must have been new or something but if they refuse to refund the money (and you are still inside your 90 days) go to district manager Sams will honor the refund.
swdcguy1
 
  1  
Reply Fri 9 Jan, 2015 08:33 am
@sanrich,
What did you expect when you lost the aid??? Everyone could say the lost an aid and get a refund if the policy was as you expected it to be.
0 Replies
 
sweed
 
  2  
Reply Thu 15 Jan, 2015 05:07 pm
@sanrich,
This is not unusual for ANY hearing aid you purchase. The loss and damage policy is just that. The trial period is if you return the hearing aid in it's original condition, meaning the same hearing aid, as when you purchased it. This would have been outlined in the contract that was signed at purchase. You received a $2000 hearing aid for only $200. Unfortunate that she lost it, but this situation would have the same outcome from any hearing aid provider.
0 Replies
 
sweed
 
  -2  
Reply Thu 15 Jan, 2015 05:13 pm
@breagoth,
You are wrong. You cannot receive a refund on a replacement hearing aid. If it was done, it is because someone who did not read the contract that they SIGNED does not want to admit they were at fault. And yes, Sam's is service oriented as is any business these days. If you throw a big enough fit, you will get your money back. That's why costs of goods are so high. Where do you think businesses recoup their money?
sweed
 
  1  
Reply Thu 15 Jan, 2015 05:18 pm
@bobsal u1553115,
I don't think so. I guess it depends on your area. The Costco here is terrible to it's employees. Sam's has been here for 20+ years. I have never heard anything negative about them.
sweed
 
  2  
Reply Thu 15 Jan, 2015 05:31 pm
@ehBeth,
Costco DOES NOT carry Liberty hearing aids.
0 Replies
 
Carol Benoit
 
  2  
Reply Fri 6 Mar, 2015 03:10 pm
Jan. 16th, 2015, had an appointment with Jason Keilman at the Sam's Club in Canton, Mi. I went home with my first experience with hearing aids. I should have had them a couple years ago. Turned on the tv, and turned the volume Way down. Nobody can see them & I love them. Went back for checkup after 3 weeks. Jason showed me (again) how to clean them, & said to come in anytime if I have any problems or questions. I would recommend these to everyone.
roger
 
  1  
Reply Fri 6 Mar, 2015 03:23 pm
@Carol Benoit,
Well, so far the response seems favorable. What kind did you get, Carol. I once tried out their 'speaker in ear' model and it seemed great in a short test. The ones I have from a different brand seem to do an excellent job of amplifying every thing I don't want to hear. They don't do well with most women's voices and are terrible with children.
0 Replies
 
 

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