@trying2learn,
Okay...apparently what happened was that the person simply took the pit boss at his/her word and play continued.
That is the answer you've gotten from just about everyone here.
Are you looking for someone to say, "I woulda yelled and screamed and told the pit boss off?"
Anyone questioning a pit boss in a ruling like that is asking to be invited to leave.
That is what everyone here is telling you.