A good list of the reason i don't buy things online. I'd never buy something from late night teevee that i couldn't go inspect in a store, so why should i buy something on line which meets the same criterion? There was an interesting story on the CBC about book store owners who complained that people would come in, use their employees time to recommend books, look at the books themselves, and then leave. Several of the people inteviewed said that customers often told them with no demure that now that they had seen the book(s), and had heard their comments, they were going to go home an order it online. Some even whipped out the pdas and ordered it from Amazon while standing in front of the store employees.
Now that is all unfortunate for the bookstore owners, and has got to be awkward to deal with. Nevertheless, that makes more sense to me than buying something on line, sight unseen (a pig in a poke).
It's not as bad as all that, in large part b/c returning stuff you buy online is so dead easy nowadays.
A great example: shoes. I used to think it would be the LAST thing I would ever buy online, because I'm a picky bastard. But, after looking at 5 different shoe stores here in the bay area, I simply couldn't find any that I liked for months and months. Eventually I ordered a pair online, but I didn't like them; so I sent them back, was credited in two days, and got a different pair two days later that I ended up loving.
The selection online is somewhere around infinitely larger than in person. Eventually, the idea of big-box, in-person stores is going to fade away; the overhead involved is simply tremendous compared to digital transactions.