Slow scrolling & Firefox ... Solution, anyone?

Have you run the Firefox update utility to see if there are any updates or new add-ons that make FF and Norton more compatible?

Have you cleared cache, rebooted and/or checked your PC to see if it needs to be defragmented?

Are there any settings for Norton's that have to be toggled for the Firefox browser? The update may have overwritten any that you'd previously tweaked for FF.

Hi, Butrflynet

Yes, I checked updates last night. There weren't any new ones.

Ditto to clearing the cache & rebooting. Done.

Defragmentation: I hadn't considered that. To tell the truth, I'm not sure of how to do that, using Firefox. I'll investigate.



I'm not sure of how to check that, but I'll take a look.

Thank you.

Defragmenting isn't a Firefox thing. It is a Windows thing. You'll find it under Start->Programs->Accessories->System Tools->Disk Deframenter.

Thanks, will do.

Done.
Nope, that didn't make any difference.

Thanks anyway ...

I have no wisdom to offer you on program conflicts. However, one can adjust the scroll speed in control panel. I don't assert that this will fix your problem, but it can't hurt to try.

Start>Control Panel>Pointing devices (has a little pic of a mouse), then go from there, and good luck.

Thanks, Setanta

Will do now.

Just confirming, you checked for new updates for both the Firefox browser software AND updates to any add-ons and plug-ins you have installed? You'll find these under the Tools menu in FF.

To check add-on updates, click the selection. Once there, also click the Plug-In icon. At the bottom of that window is a button to click for checking for plugin updates.

Also check your Windows Firewall settings. Nortons and the Windows Firewall had conflict problems several years ago. If memory serves me correctly, the Windows Firewall has to be disabled/turned off.

I've done: Control Panel>>Mouse>>increased scroll lines from 3 to 6.
It hasn't made any difference.

Thank you, though.

Checked for FF add-ons, Butrflynet.
Just one: Yet Another Smooth Scrolling 3.0.14 (No updates required)
Checked plug-ins. 2 (not directly related to scrolling speed, I'm thinking, may need updates.)

Will check Windows Firewall settings now.

I found this..

http://kb.mozillazine.org/Scrolling_is_slow
Due to bug 202718, scrolling can be much slower when smooth scrolling is enabled. To disable smooth scrolling, go to Tools > Options... > Advanced > General, then uncheck the Use smooth scrolling box in the Browsing section.

Oh good grief. I've forgotten how to check for the firewall settings.
I can't believe this.

I might give this a bit of a rest for the minute & come back and try again later in the day. (My concentrations not the best. Sick, tired person. That's my excuse, anyway! )

Maybe that's it, parados?

I'll try that!

I think that fixed it, parados!

Give me a bit more time to be certain!

Hey, it did!
The right speed now, but somewhat less smooth scrolling.
(I've reduced of the number of scroll lines back, from 6 to 3, too) .

Thank you, Butrflynet, Setanta & parados for your help. Much appreciated!