After years of avoiding email rip-offs and bogus website offerings, I was dazzled by a ridiculously low price, ordered Adobe software from what turns out to be a fake website and provided them with my credit card number.
I had the same thing happen to me, Eoe, with a fake website that was dazzled up with "limited time offer" from Google, yes that Google, for a well known virus protection package from a well known virus protection company.
The price wasn't so super low. In fact, it seemed to be priced very close to the normal prices.
The logos and everything looked exactly like the real Google/McAfee logos, etc.
I can't recall how I ever got tho the page where I ordered, but I ordered because I thought I probably should, my McAfee had expired.
It was so real that I didn't know I had been scammed until I contacted McAfee a few days later to discuss some technical issues with them.
My bank said the same thing, register my complaint to them, my CC company would start a file, let the transaction go thru, and then I would have to negotiate with the company.
The funny thing was, I couldn't ever access that original page again, even after asking this "company" to give me the website address. The negotiations with the "company" consisted of a song and dance routine; I'm quite sure that they rely on the fact that people will just get tired of trying to get back $50 to $75 and forget the whole thing.
What finally worked for me was telling the "floor manager" it was just a boiler room operation, that I needed the physical address of the "business" because the Better Business Bureau wanted the physical address to launch an investigation.
Money back within two days, though even then I had to lean on them; they had promised it earlier.
The name of their game is delay delay delay and then delay some more. There'll be those who give up. It was never worth my time for the money, but it sure as hell was worth my time to make that manager squirm when I confronted him time after time with the truth.
You know what was so odd in all this. Google and McAfee didn't give a rat's ass when I emailed them to tell them even when I offered to give them all the info.