@ossobuco,
Read it. I do remember he went downhill afterwards, but not the business about lawsuit, etc.
I was trapped in a work elevator at the university on a friday night for a couple of hours after working late, but I didn't get anywhere near his level of fear. I figured pretty fast the janitor might help, and that turned out to be true. But, I can fathom having it be a horrid event.
There was also another kind of story about that situation, since then - crime fiction if I remember, though not the same kind of setting. If I remember more, I'll give a link. It's coming back as I type, a woman trapped in a jewelry vault....