Mon 23 Feb, 2009 08:49 pm
I sold a swatch watch on ebay, i brought this is the 90's from harroads in knightgale i cued myself and got it.
It no longer works so sold as faulty which was clearly stated.
Someone brought it and said its not swatch i told him it was he insisted it was not so i asked him to post it back and i would refund him, i done this to save on problems.
He sent me mail saying he don't trust me, so i told him to go through paypal who will deal with it.
He then proceeded and put in captial letters on my feedback where everyone can see WARNING DEVIOUS SELLER! NOT A SWATCH SERIOUS ATTITUDE PROBLEM DO NOT TRUST. Ibelive this is defamation but am not sure i want the contents of his claim removed but need to prove thats it is. i can prove the other facts like that the swatch is swatch and that i offered a full refund.
Please can you help as everyone can see and it will affect my selling in the future.
thank you S.L.D
You should take your complaint to ebay. They deal with this sort of thing.
Give Ebay buyers some credit. If they can look at your sale description and see that you stated it did not work, then they know that he has buyer's remorse and is trying to jam you up.
Simply put your viewpoint where you are allowed to answer negative feedback.
The more sales you have, the less this will affect your reputation.
Sellers can't leave negative feedback for buyers. Buyers can leave negative feedback for sellers though. I didn't know if you knew that.