@ossobuco,
Eh, many passengers have acted badly even on routine flights. I regard passengers acting well under great stress as wonderful
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In my life I had found that most people act better under survival stress then otherwise.
After Hurricane Andrew wipe out South Florida in 1992 most people went far out of their way to aid strangers. I had people spending days helping me out after the event for example.
Without any traffic controls/lights the normal insane driving change to one where the main tie up at intersections was that everyone was cheerfully insisting that the others cars go first.
The traffic flow was better in Miami then when the lights was working.
When the great northern power black out of 1967 occur people in New York city of all places was going out to directed traffic as another example of far better behavior then under zero stress conditions.
History is full of the general population meeting challenges such as how the London people handled being bomb every night during WW2.
Oh in spit of some comments here I do not consider myself a great flyer or a hero in any sense or in any manner.
My flight training and background is .0001 percent or less of what any jet liner pilot in history have and yet my training was enough to allow me to survive a number of somewhat bad situations and that is the reason I find nothing at all remarkable in a very high hour pilot being able to do a ditching.