A friend of mine who is even less familiar with the way computers work that I am, is having trouble downloading files. He says that he cannot download files since he switched from AOL to Earth Link Systems.
Would there be some reason for this that is Earth Link's fault, or is it possible that it is a funtion of his computer.
He tells me that he is using one of the later Windows versions, but is not sure if it is ME, or XP.
We are willing to try anything SHORT of formatting the hard drive.