Thu 14 Feb, 2008 07:47 am
Hi computer experts.
I have tried on many occasions to install the latest version of Adobe Flash player and I still can't do it. It's driving me mad.
It starts doing something for about 20 secs, like it's gonna work and a warning box comes up with "Internet Explorer Security Warning" asking me if I want to install Adobe Flash Player 9 with 2 boxes "Install" and "Don't Install".
I click install (as it says to do this on the Adobe page) and it does something for a few seconds again like it's trying to work and then it's just the same Adobe page again and nothing's happened. I've tried rebooting afterwards but still nothing.
Please can anyone help?
I'm guessing aa bit here but i think you need to "allow popups" for this site (the (site you are downloading from).
There should be a yellow bar across the top of your browser under the toolbar. click on this bar to allow popups.
where are you downloading from? past the link so I can walk through it here and give better/more detailed advice.
Ok dadpad. Thanks.
Give me a few minutes to figure it out. I'm crap at computer stuff......
Does that work Dadpad?
I went into tools and the only option available was to "turn on pop-up blocker" so I assume they are already allowed?
The site is asking to install an active x control. do you see the yellow bar toward the top of the page but below the tool bar? click on this yellow bar.
After I clicked on the yellow bar ie sent me back to my homepage. I reinserted the link you gave and unchecked googles toolbar checke the terms of service box and clicked install now.
You should now be on the download page.
just under the black banner heading ADOBE FLASH PLAYER it says click here to install the active X control. Do so.
a pop up will appear. click on install
you should soon be ready to go. You may need to reboot
let me know how you go.
If you are using IE and if it was the pop-up blocker not the script blocker, you can turn off the pop-up blocker by clicking on the TOOLS pull-down menu at the upper right corner of the IE toolbar.
If you are using IE and if it was the script blocker, you can temporarily allow scripts by clicking on that same TOOLS pull-down menu and then click on the Internet Options selection to change the script setting.
Click the Advanced tab, and then, in the Settings list, scroll down to the Security section.
Select the Allow active content to run in files on My Computer check box, and then click OK.
say thanks to butterflynet for this info. and dont forget to rest this option after downloading.
It won't work for me either.
weird.... seth is having the same problem on his laptop as well...
I've had a computer nerd round here to try and do it. He was tapping and clicking away for about an hour and still no joy.
If you are still having the problem.....
You can try to do a complete unistall of the flash player and then do a new install.
Ok Intrepid, I'm going to try that tonight 'cos it's really doing my head in.
Somebody mentioned de-fragmenting my pc. Do you think that might help? Should I try that first?
Defragging is always a good idea. However, it will not solve problems and can make them worse if you do not run error checking first.
I recommended completely removing and re-loading because sometimes there is something left in the registry that will prevent the new player from working.
Hi. Once I un-install Flash Player, where do I re-install it from please?
Thanks, Rockhead. I should have provided a link with my post.
thanks intrepis et al I'm still trying
I can't even find Adobe Flash Player on my computer to un-install it. I looked in Start - then Programs..... it's not there.
Am I looking in the right place?