The java download command/link seems to be causing problems for quite a few people.
Close all instances of Internet Explorer and any other browsers.
Go to Start>Settings>Control Panel>Internet Options. Under the General tab, delete Temporarary Internet Files and delete Cookies. Open the Security tab, select "Trusted Sites", then click "Sites". In the "Add websites to this zone" dialog box, type (without the quotes) "*.adobe.com
", click "Add", then type (without the quotes) "*.youtube.com
", click "Add" again. Make sure the checkbox labled "Require server verification (https:) for all sites in this zone" is NOT
checked. Click "Close". Still under the "Security" tab, Click the "Custom Level" bar, scroll to the bottom of the list, and make sure "Active Scripting" and "Scripting of Java applets" are enabled. Click"OK" to exit, then click "Apply", and click "OK" again to exit the Internet Options" control panel.
Download and install the latest version of Adobe Flash Player
(currently V. 188.8.131.52)
That oughtta do it ... if yours is the "Easy Fix" problem. Its possible more entertainment may be involved, but give that a shot first ... it solves most problems of the sort reported here.