marketing courses
since nobody has taken even a nibble, i'll give it a try.
while i worked in the life insurance industry for almost thirty years, i wasn't in the "selling end" of the business ever - however all of us "management types" did have to take a basic marketing course some thirty years ago.
here is a link to some marketing fundamental courses from the university of toronto. perhaps some "sales professional" is going to give out some secrets(how about your used-car dealer, crav , they are probably tops when it comes to selling - and i'm not kidding).
i'll check tomorrow to see if you are getting some "professional" advice. hbg
...UNIVERSITY OF TORONTO - MARKETING COURSE...