Fri 17 May, 2019 09:05 pm
I paid for 10 exercise classes with a large, international company. I attended one class. Then I learned about a boycott of the organization in support of victims who had suffered sexual abuse by organization leadership. I then informed the organization that in light of this I was compelled to discontinue my association with them and requested a refund for the remaining 9 classes. They are now refusing to refund my money. I never saw anything about a "no refund" policy when I signed up. What can I do?
Edit: This is in Texas.
Sue 'em in small claims court.
That's what I was thinking. But I don't know if I have a strong case.
This is so rude behavior of such a big company. Don't worry file a complain against them but before that read all the policies and go through the documents that you have signed for the safety reasons. Also, don't forget to mention the reason behind discontinuation of the service.