Wed 1 Nov, 2017 01:08 pm
My wife has been logged in Facebook on her phone for a long time. So she has not used her password to login, for some time.
Today I attempted to login her in on my tablet. So I needed her password. She no longer has access to the phone number her account. Also she forgot the password to her email. I called and reset her email password. I am not sure if this is pertinent but When I gained access to the email. There aren't any emails inside. The customer service rep said it had not been used in along time is the reason. Next I went to Facebook and used 3 trusted contacts to reset her password. I use this to login. Now it says to verify her identity. So It said to verify her identity through an email they sent. But I didn't receive an email. I went through the process of the 3 trusted contacts, 3 more times. This makes 4 times total, with 4 different email addresses. I haven't received any emails.
I am open to any help. I have been trying for 4 hours straight. I'm feeling very aggravated. Please anyone help me.