Most problems of production companies can be blamed on upper management and their inability to bring products to the marketplace that excites the consumers. If they have quality problems on top of that, it only proves management doesn't have the skills to remain competitive.
When problems are first detected, they must do everything in their power to regain the confidence of consumers. That was proven by Johnson and Johnson on the problems they encountered with Tylenol. They not only did an immediate recall with expansive media ads, but refunded monies to consumers.
This is Johnson and Johnson, a respected name.
A company respected by almost everyone.
Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
Our Family of Companies comprises:
The world’s sixth-largest consumer health company
The world’s largest and most diverse medical devices and diagnostics company
The world’s fifth-largest biologics company
And the world’s eighth-largest pharmaceuticals company
We have more than 275 operating companies in more than 60 countries employing approximately 128,700 people. Our worldwide headquarters is in New Brunswick, New Jersey, USA.