Help with HijackThis log

I was having some serious problems with offeroptimizer pop-ups (as a result of visiting a site about college savings plans, as best I can tell), and found timberlandko's extremely helpful post about how to remove viruses and spyware from a computer. I've gone through all the steps, and it looks to my amateur eye like the HijackThis log (posted below) still has some stuff I should fix.

One more thing--I don't know whether it's related--I get an error when I start up about missing the file PNCRT.DLL. Based on a Web search, I've tried uninstalling RealPlayer, but then I get a message that an uninstaller component is missing. Would fixing the [RealTray] line in the HijackThis log solve the problem?

Thanks for any help you can provide.


Logfile of HijackThis v1.97.7
Scan saved at 1:51:33 PM, on 4/3/04
Platform: Windows 95 B (Win9x 4.00.1212)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMPAQ\COMPAQ EASY ACCESS BUTTON SUPPORT\CPQBZL.EXE
C:\PROGRAM FILES\CONNECTIVITY_PACKAGE\REFLECTION\RTSSERV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRA~1\COMPAQ\COMPAQ~1\OSD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\COMPAQ\INTERNET\WATCHDOG.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\MICROSOFT REFERENCE\BOOKSHELF 98\QSHELF98.EXE
C:\PROGRAM FILES\ANALOGX\POW\POW.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCONNECT.EXE
C:\PROGRAM FILES\AT&T\WNCLIENT\PROGRAMS\WNCSMSERVER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\tapiexe.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\VIRUS AND SPYWARE STUFF\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://216.65.101.250/sbms/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.att.net/ie4/search/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.compaq.com/scripts/consumer/redir.asp?s=default&i=enu
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://216.65.101.250/sbms/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.compaq.com/scripts/consumer/redir.asp?s=default&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.compaq.com/scripts/consumer/redir.asp?s=default&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.att.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar_en_2.0.108-deleon.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {702AD576-FDDB-4d0f-9811-A43252064684} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar_en_2.0.108-deleon.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [Watch Dog Program] C:\COMPAQ\INTERNET\WATCHDOG.EXE
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [CrazyTalk Serve] rundll32.exe C:\WINDOWS\SYSTEM\CRAZYTALK.DLL,DllServeMediaFile
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [JTG] C:\WINDOWS\JTG.exe
O4 - HKLM\..\RunServices: [EncMonitor] C:\Program Files\Encompass\Monitor.exe
O4 - HKLM\..\RunServices: [CPQEASYACC] C:\Program Files\Compaq\Compaq Easy Access Button Support\cpqbzl.exe
O4 - HKLM\..\RunServices: [Reflection TimeSync] C:\PROGRAM FILES\CONNECTIVITY_PACKAGE\REFLECTION\rtsserv.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: Qshelf.lnk = C:\Program Files\Microsoft Reference\Bookshelf 98\qshelf98.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\billmind.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: POW! (shortcut).lnk = C:\Program Files\AnalogX\POW\pow.exe
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR_EN_2.0.108-DELEON.DLL/cmtrans.html
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .com/myaquent?PROC=AWUIDrawFileAttachment&sessionKey=uboEmpSearchResult&sessionType=ubo&fileSource=firstAvailable&fileID=379388&serverID=1&setMime=yes&mimeType=application/pdf&cache=yes: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O13 - WWW. Prefix: http://
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/wdriver/driveway/microsoft/wtinst.cab
O16 - DPF: {1CC506A7-1B8D-11D4-BDD5-0060977007E0} (CrazyTalk Player) - http://plug-in.reallusion.com/CrazyTalk.cab
O16 - DPF: {22D6F312-B0F6-11D0-94AB-0080C74C7E95} (Windows Media Player) - http://activex.microsoft.com/activex/controls/mplayer/en/nsmp2inf.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/7d90ae05585062/housecall.antivirus.com/housecall/xscan53.cab