It's been 2 years since I got this problem. I keep getting mails from Facebook telling me I requested a new password, but I didn't ask for them. As you can see in the next two pictures, if I filter my Inbox I get 22 conversations about me requesting a new password.
If you pay close attention to the conversations, you can see that almost all of them contain more than one mail. For example, on August 8 2012 I got 8 messages about the same thing that day. During this year I have received twice the conversations I got last one, and it's been only four months!
Another important detail is in the second picture. Maybe you noticed that I received on May 25 2010 a similar message. The message reads:
"Hey Juan,
You recently requested a new password..."
My name on both Facebook and e-mail user is not Juan. Afterwards, I thought someone named Juan may have a similar username, but at the same time it made no sense because all of my accounts' usernames have to do with my first and last name. I disregarded that message, thinking it was some kind of bug.
Next year, 2011, it was when all started. At first I thought it was some kind stalker, but then I realized that no one would be that persistent. I don't know if it has something to do with the Juan thing, and I would be very surprised that someone named Juan had a similar username to mine and mistyped it very often.
Now, let me show you what all the messages show me when I open them.
from: Facebook <
[email protected]>
reply-to: Facebook <
[email protected]>
to: Ariel XXXXXX <
[email protected]>
date: Thu, Apr 18, 2013 at 10:35 AM
subject: You requested a new Facebook password
mailed-by: facebookmail.com
signed-by: facebookmail.com
Hi Ariel,
You recently asked to reset your Facebook password.
Click here to change your password.
Alternatively, you can enter the following password reset code:
xxxxxx
Didn't request this change?
If you didn't request a new password,
let us know immediately
Change Password
This message was sent to
[email protected] at your request.
Facebook, Inc., Attention: Department 415, PO Box 10005, Palo Alto, CA 94303
The underlined texts are URL's and the blue text is a button which has the same link of the first underlined text. Of course every time I receive this message I click the "let us know..." text. After clicking it, I am send into a new window or tab which opens Facebook telling me that someone may have mistaken my account name and to make public my profile picture so people won't make the same mistake again. I have never clicked the change password text, but it also contains a facebook.com link.
I found funny how Facebook keeps telling me the same thing after disavowing many times their reset email. Of course I don't believe someone is mistyping his username after many attempts. I think it would be nice of Facebook to tell me where did the request come from, such as when you secure your account for logging into different locations (IP).
Finally, another detail I want to add is that my privacy settings are set in the highest possible. This means no one can add or message me, and also that my profile cannot be searched by any means. The only people who can see my whole Timeline are my friends, and the only public activity I have is when I comment on Fan Pages or other users' posts.
My questions are simple, and I also hope the answers are. Is there any explanation to this problem? Has anyone experienced the same thing? Are these mails fake even though they have official Facebook links and feedbacks? Who is Juan?
I have been searching for answers on Google, but most of them are old and some others have to do with Trojans as attachments and obviously fake mails.