@farmerman,
I use WordPerfect (newest version) and OpenOffice for my own purposes, the problem is clients who insist on Word and complex documents which nobody can get right using Word.
The damned thing appears to be written in Visual Basic which is better than writing large software items in Fortran but not by much and it's programmable which makes having it on a computer facing the internet basically insane, and I get the impression that Gates is basically locking down 80% market shares with a combination of third rate software and fascist marketing.