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amazon website analysis

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skuamb
 
Reply Mon 9 Feb, 2004 09:30 am
anyone knows a good site that has a review about amazon?

just want some info for a college project!
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Type: Discussion • Score: 1 • Views: 1,095 • Replies: 10
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Craven de Kere
 
  1  
Reply Mon 9 Feb, 2004 12:20 pm
Well, the number one website review place is owned by Amazon itself. So the best place for Amazon customer reviews is... Amazon.

But if you are looking for something else you might want to examine the numerous essays about Amazon's patent of the "one click" system.

It's a hightly contested subject because Amazon has patented a ridiculously basic idea on the net.
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skuamb
 
  1  
Reply Mon 9 Feb, 2004 01:03 pm
i wanted something like an analysis about amazon website. like usability and acessibility.

but that helps too. thanks!
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Craven de Kere
 
  1  
Reply Mon 9 Feb, 2004 01:15 pm
Jakob Nielsen is the leading "useability guru" on websites. He's considered one of the most influential persons on the net for his usability reviews.

Personally, I find him to be largely idiotic but his site is: http://www.useit.com/

Here is a google search for Amazon on his site.

Note: He is an Amazon associate, but then agains, so am I. So is everyone. ;-)
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skuamb
 
  1  
Reply Mon 9 Feb, 2004 01:47 pm
thanks again!
and one more thing, now that i know that you're amazon user, can you answer this inquiry please?


Do you know the Amazon site? (http://www.amazon.com)

Have you ever used Amazon to buy/sell products?

If yes, did you have any problems with the register process on the site?

What do you think of the presentation of the site? (Good, Medium, Bad)

What do you think of the waiting time for the page to load? (Good, Medium, Bad)

Do you think its easy to use?

What do you like more on the Amazon site?

What do you like less on the Amazon site?

Which type of products do you look more in Amazon?

If you could change something on the site, what would it be?

Other comments?


if anyone else wants to answer the inquiry, go ahead!
0 Replies
 
Craven de Kere
 
  1  
Reply Mon 9 Feb, 2004 01:52 pm
skuamb wrote:

Do you know the Amazon site? (http://www.amazon.com)


Yes.

Quote:
Have you ever used Amazon to buy/sell products?


Yes

Quote:
If yes, did you have any problems with the register process on the site?


No

Quote:
What do you think of the presentation of the site? (Good, Medium, Bad)


Horrible. I think the pages are cluttered. I think their service is excellent so I don't mind.

Quote:
What do you think of the waiting time for the page to load? (Good, Medium, Bad)


Horrible. Their pages get a low rank of usability from me.

Quote:
Do you think its easy to use?


For me yes, but their usability is horrible.

Quote:
What do you like more on the Amazon site?


What I like the most is the solid business practices. Good prices, and good service (returns etc).

I also like their reviews.

Quote:
What do you like less on the Amazon site?


The fact that it's useability is among the worst that exists. They need cleaner pages.

Quote:
Which type of products do you look more in Amazon?


I buy things ranging from books to electronics.

Quote:
If you could change something on the site, what would it be?


I would remove all the extra junk and institute more intuitive navigation.

Quote:
Other comments?


Great business, great service, great prices, great catalogue, bad site design.
0 Replies
 
skuamb
 
  1  
Reply Mon 9 Feb, 2004 02:05 pm
yea i've noticed that amazon really sucks on usability and acessibility,

if you go to:

http://bobby.watchfire.com/bobby/html/en/index.jsp

and test the amazon site it will get lots of errors...
"This page does not yet meet the requirements for Bobby AAA Approved status. To be Bobby AAA Approved, a page must pass all of the Priority 1,2 and 3 accessibility checkpoints established in W3C Web Content Accessibility Guidelines 1.0."
0 Replies
 
Turner 727
 
  1  
Reply Tue 10 Feb, 2004 01:59 am
skuamb wrote:
thanks again!
and one more thing, now that i know that you're amazon user, can you answer this inquiry please?


Do you know the Amazon site? (http://www.amazon.com)


Yes.
skuamb wrote:


Have you ever used Amazon to buy/sell products?

Yes, both.
skuamb wrote:


If yes, did you have any problems with the register process on the site?

No.
skuamb wrote:


What do you think of the presentation of the site? (Good, Medium, Bad)

While it can be intimidating at times, it's mostly okay. Sometimes there is difficulty selecting authors that have the same name, but it's not hard for me to get what I want.
skuamb wrote:


What do you think of the waiting time for the page to load? (Good, Medium, Bad)

I have broadband, so mostly I don't notice this.
skuamb wrote:


Do you think its easy to use?

Yes. There are harder sites to use. As with most things, it's getting to know it.
skuamb wrote:


What do you like more on the Amazon site?

Consolidation of several different sites.
skuamb wrote:


What do you like less on the Amazon site?

Consolidation of several different sites.
skuamb wrote:


Which type of products do you look more in Amazon?

Books, Music.
skuamb wrote:


If you could change something on the site, what would it be?

It really peeves me how when you search you can put in something and get an apparently unrelated hit. So I'd like to see if not better searching, then a better presentation of the search results.
skuamb wrote:


Other comments?


if anyone else wants to answer the inquiry, go ahead!


If you need any more info, PM me.
0 Replies
 
skuamb
 
  1  
Reply Tue 10 Feb, 2004 09:12 am
two more questions:

Is the text/font easy to read? (Yes,No)

How would you rate this page on a scale of 1-10?


thanks for the help!
0 Replies
 
roger
 
  1  
Reply Tue 10 Feb, 2004 09:16 am
Quote:
Do you know the Amazon site? (http://www.amazon.com)

Yes
Quote:
Have you ever used Amazon to buy/sell products?
Yes

Quote:
If yes, did you have any problems with the register process on the site?
No

Quote:
What do you think of the presentation of the site? (Good, Medium, Bad)

Good

Quote:
What do you think of the waiting time for the page to load? (Good, Medium, Bad)
Medium

Quote:
Do you think its easy to use?
Very easy.

Quote:
What do you like more on the Amazon site?

Product reviews from actual buyers are priceless

Quote:
What do you like less on the Amazon site?

Their search engine is horrible. The outside sellers that Amazon is now using are difficult to search and hard to work with. This is one of Amazon's big mistakes.

Quote:
Which type of products do you look more in Amazon?
Tools, books, CDs.

Quote:
If you could change something on the site, what would it be?

The search engine.

Quote:
Other comments?
Reliable, and fast shipping times.
0 Replies
 
Phoenix32890
 
  1  
Reply Tue 10 Feb, 2004 09:29 am
Quote:
Do you know the Amazon site? (http://www.amazon.com)


Yes

Quote:
Have you ever used Amazon to buy/sell products?


Never sold anything on Amazon, but I buy quite a bit.

Quote:
If yes, did you have any problems with the register process on the site?


Yeah. Once I inadvertently put my son's address on fast click. Then I wanted to buy something for myself, and I nearly sent it to my son. I caught the mistake before it was too late.

Quote:
What do you think of the presentation of the site? (Good, Medium, Bad)


Good

Quote:
What do you think of the waiting time for the page to load? (Good, Medium, Bad)


I have cable, so that is not an issue for me.

Quote:
Do you think its easy to use?


Yes
Quote:
What do you like more on the Amazon site?


The ability to read pages of a book before you buy it.
Quote:
What do you like less on the Amazon site?


If I buy a certain type of item, I keep getting prompts to buy more of the same (even though the stuff might not have been for me).


Quote:
Which type of products do you look more in Amazon?


Books, CDs, DVDs, small appliances

Quote:
If you could change something on the site, what would it be?


I agree with Roger that the links to outside vendors is annoying.

Quote:
Other comments?


I have a helluva time finding the power search for classical music. It is not obvious, and I always have to figure out how to get to it.
Quote:

if anyone else wants to answer the inquiry, go ahead!
0 Replies
 
 

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