I cant remove a trojan with my antivirus?

Forums: Computers, Software, Antivirus
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I use webroot antivirus, i scan a couple times a day and i keep getting only one result a trojan/TdlMbr-A that i cant remove, because at the end of each scan the virus changes its own status to "deleted" and i so i cant tell webroot to delete it? I know this is the case because everyscan its back, detected in like the first 20 seconds

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Type: Discussion • Score: 9 • Views: 1,680 • Replies: 9

[+5] - Butrflynet - 04/15/2011Reboot your computer into Safe Mode and try it again. If it is a web-based anti-virus program you'll probably need a stand-alone software that doesn't need access to the internet in order to...

@jabarimark55,

Reboot your computer into Safe Mode and try it again.

If it is a web-based anti-virus program you'll probably need a stand-alone software that doesn't need access to the internet in order to function.

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@Butrflynet,

then you can first update your antivirus and try it again. if it does not work then replace or change your anti virus .

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@jabarimark55,

If you google the name of the trojan you'll find probably find solutions. It's worked for me in the past anyway.

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@jabarimark55,

http://www.computing.net/answers/security/trojtdlmbra-trojan-need-help-removing/32367.html

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@MonaLeeza,

I'm not a computer expert by any means, Mona, but wouldn't a trojan hide its name as part of its attempts to remain effective?

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@JTT,

Quote:

wouldn't a trojan hide its name

The AV gives you an identity for the trojan (as stated in the original post) which you can google to find a method of removal.

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@dadpad,

Thanks, DP. Likely, these viruses, trojans and the like are identifiable, like medical viruses, by their print.

Where do the names originate? Is it the first Norton, McAfee, ... geek that discovers it?

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@jabarimark55,

I so thought you were talking about something else....

http://gothamist.com/attachments/jen/2008_06_trjcon.jpg

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If you google the name of the trojan you'll find probably find solutions. It's worked for me in the past anyway.

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I cant remove a trojan with my antivirus?

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