Inside the multimillion-dollar essay-scoring business

Now scorers from local companies are drawing back the curtain on the clandestine business of grading student essays, a process they say goes too fast; relies on cheap, inexperienced labor; and does not accurately assess student learning......

Suddenly, she was being asked to crank through 200 real essays in a day. The scanned papers popped up on the screen and her eyes flitted as fast as they could down the lines. The difference between "excellent" and "good" and "adequate" was decided in a matter of seconds, to say nothing of the responses that were simply off the reservation. How do you score a kid who rails that his town sucks? What about an exceptionally well-written essay on why the student was refusing to answer the question?....

There were the students who wrote extremely well but whose responses were too short—in his mind he saw them, bored with the essay topic, hurrying to finish. Or the essays where the handwriting got rushed and jumbled at the end, then cut off abruptly—he imagined the proctor telling the frantic student to lay down his pencil on a well-written but incomplete response......

Farley now understood the reasons why, when he'd been a scorer, his team leaders would tell the room he wanted to start seeing more 3s or 4s or whatever. Supervisors were expected to turn the test scores into a nice bell curve. If his room did not agree at least 80 percent of the time, the tests would be taken back and re-graded, wasting time and money. The supervisor would be put on probation or demoted.....

The scorers would not be going back to re-grade the hundreds of tests they'd already finished—there just wasn't time. Instead, they were just going to give out more 3s.....