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AOL sending Spam from my address? Help!

 
 
Lorna
 
Reply Sun 19 Oct, 2003 11:28 am
Hi,

This has probably been covered before since aol is notorious for problems, but I am majorly confused. The thing is this, last week, I logged into my aol account, to look up a friends' address in my sent folder.

I clicked on it, and had something like 136 sent messages; all spam. Which I of course did not send. Freaks me out. Has my account been hacked? Now, it seems that every time I receive spam, the same sort of messages are generated from my acount, and sent to addresses I've never seen before. People have started to block me, and I'm worried this will affect my 'real' mail. Like I won't notice a real message because I'm dealing with all the crap ones, and the real messages I send aren't being received because there is some unknown bkack mark on my address or something.

Bottom line is, I want to close the aol account (I've already opened a non-aol address, in hopes that my friends will use the new one, so I can phase the old one out. I also plan to swtch the address for my email alerts.) But there may be a problem with this as well.

I'm techically a guest on my mother's account (my address is one of her three free ones, but she has no access to it.) If I close my account will she need to close hers as well? And how do I close mine with doing so from her machine? (We live on different continents, access would be difficult!) And I actually don't have aol, I check my messages from the web site. Any suggestions? I don't think it's covered on the AOL FAQ.

Sorry if this is long-winded, I wanted to explain as fully as possible.

Any advice at all would be greatly appreciated. The situation is leading to paranoia.

Thanks for the help!

Lorna Smile
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Type: Discussion • Score: 0 • Views: 1,997 • Replies: 14
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littlek
 
  1  
Reply Sun 19 Oct, 2003 11:49 am
Have you run a virus scan? If you ahven't, I'd do so right away. www.pcpitstop.com and symantec.com have virus scans for your PC.
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Lorna
 
  1  
Reply Sun 19 Oct, 2003 12:01 pm
I've thought of that, but I work from public computers in the University labs (yes, I do sign out every time I shut down, lol) Any way I can run a virus scan on a public PC? Confused

Thanks, littlek!

L Smile
0 Replies
 
Butrflynet
 
  1  
Reply Sun 19 Oct, 2003 01:42 pm
You should let the manager of the lab know of the problem and alert them to the fact that the symptoms sound like a virus is the cause.

Also, if you've saved anything to disks, CD, etc., you'll want to scan those too.
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Craven de Kere
 
  1  
Reply Sun 19 Oct, 2003 05:30 pm
Interesting. I strongly doubt it's a virus on the computer because viruses won't write webmail, they will simply be using SMTP and i doubt that AOL will putthe emails in the sent folder.

In addition it's unlikely that the spam is sent from the computers you are accessing. It's much more likely that the spam is sent from somehwere else by someone who has access to your account.

Change the password. And check to see how you are gicing it away. Are you falling for the "we need your password to keep this account active" emails? Are you using a password that is easy to guess? Is it alphanumeric? Are you sure you are signing out when on public computers?

If it continues then it could be something else and we can help you from there.
0 Replies
 
Lorna
 
  1  
Reply Sun 19 Oct, 2003 05:47 pm
I can't change the password from the web, I don't think. I tried before and it has to be done from my mother's machine.

No-one has access to my account that I know of, and my password is rather far-fetched. Any way I can just close it and be done with it?

And contacting the lab admin people would be a mighty task indeed. I'd rather just make it go away.

Thanks

L
0 Replies
 
Craven de Kere
 
  1  
Reply Sun 19 Oct, 2003 06:03 pm
Hmm, I don;t like AOl so am unfamiliar with its intricacies but one thing you SHOULD do is delete all personal emails and the address book.
0 Replies
 
dupre
 
  1  
Reply Sun 19 Oct, 2003 06:30 pm
bookmark
0 Replies
 
Charli
 
  1  
Reply Sun 19 Oct, 2003 08:02 pm
BOOKMARK
Bookmarked! Last year I received several porn emails from my email address to my email address. In the Message Source, one was from Japan, another from Taiwan. A newly installed personal firewall (Symantec) seemed to put a stop to it . . . until last week! Can't seem to trace these new emails by looking at "Message Source." However, I did blacklist in Spam Pal some of the addresses I saw in the message. At least, they're not porn. For the moment, I'm still holding my breath. [/color]
0 Replies
 
jespah
 
  1  
Reply Mon 20 Oct, 2003 09:25 am
Looks like in Charli's case it was a faked header. Perhaps that's what happened to Lorna?
0 Replies
 
Craven de Kere
 
  1  
Reply Mon 20 Oct, 2003 09:40 am
She said she sees them in the sent folder. That's why I doubt it's a virus or forged.
0 Replies
 
dupre
 
  1  
Reply Mon 20 Oct, 2003 09:56 am
Just wanna say thanks to littlek for the link.
0 Replies
 
Lorna
 
  1  
Reply Mon 20 Oct, 2003 11:38 am
Update: right, now I can't even sign in, says: incorrect password, and I didn't change it! Confused
0 Replies
 
Craven de Kere
 
  1  
Reply Mon 20 Oct, 2003 12:11 pm
Pretty compelling evidence that you have someone else accessing your account.

It contains "multitudes".
0 Replies
 
Lorna
 
  1  
Reply Mon 20 Oct, 2003 01:58 pm
Confused -- I dont know how, thoough...my password is not figure out-able.

Och well, the phasing out process is working, so hopefully it will become obsolete soon enough, though I would like to close it out properly. That is, if I ever get in again, and figure out how to cancel it.

Heh, quoute reference, lol...coolness. The link included has become my new 'thing'... Rolling Eyes

Anyway, back to the topic. Must figure out what to do. Thanks for the input, Craven, and everyone... Smile

L Smile
0 Replies
 
 

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