Rainsoft Silver Series - Softener stopped working

Reply Sun 5 Jul, 2009 03:33 pm
Noticed about 3 days ago - closer examination reveals water is running through the pipes to the equipment - then right to the output drain on the back of the controller into the ground. ( I assume that is supposed to be where the excess brine water goes...?)
Does anyone have any ideas?
I tried looking for a manual online - it only gives brief, vague description of the unit - the "troubleshooting pages 6 & 7" described in the contents are conveniently not part of the electronic manual online.
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Reply Sun 5 Jul, 2009 04:37 pm
Chances are real good that you need a new clock motor.

The white plastic cog tends to split. The motor will continue running, but it will not keep time and it will not advance on it's own.
By-pass the system.
Use a Sharpie to mark the cog on the motor and the cog just above and meshed with it.
Check it after 10 minutes. If it has not moved you need to replace the old one, set the correct time and put the system back in service.
If all is well the system will finish regenerating and you will be back in business.
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Reply Sun 4 Oct, 2009 03:50 pm
Make sure the Cam Follower Pin (13385) is not broken which attaches to the Piston Assembly (13256), rides on the Drive Cam (12612), and is also behind the Backup Cam (12614). All mechanical parts are behind the Computer Board Assembly Enclosure.
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