The buyout of Hotmail by Microsoft in the year 1997 has been fruitful for both the parties. even though Hotmail grew its addict base, thanks to the new facilities that were bundles along in the same way as it, Microsoft got to be a proud owner of one of the most well-liked email services of today's times. Hotmail maintain and Hotmail Customer retain services provided by Microsoft are one-of-their-kind and could be used by all its users as self-help modules.