Computer Error Leads to Suspended UI

Many people are complaining to the Governor of NY that their benefits have been suspended because of technical issues. For example, one of the main questions asked when certifying weekly claims is DID YOU RETURN TO WORK LAST WEEK? Press 1 for YES and 2 for NO.

Most people select choice 2 but the system records a choice 1 selection. When this happens, benefits are suspended. Applicants must wait one year to reapply. Governor Cuomo spoke about this the other day. This tells me that unemployment benefits is NOT GUARANTEED MONEY. You say?