I want to ask something

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I have sent four e-mails to a particular overseas U.S consulate over a period of one week and have yet to receive a reply. As a U.S citizen, taxpayer, and veteran I have to say that I am less then thrilled with this consulate's "service". Could you please tell me which agencies or individuals I might contact who could remind the individuals at the consulate responsible for their non-response that their tactic might be a tad unprofessional?

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@Celena,

There's an unprecedented number of vacancies in the current administration so you may find that the higher up you go, the less likely you are to find someone who will take responsibility.

That being said, people have a lot less trouble ignoring phone calls versus emails.

Call. Repeatedly. Be polite yet forthright.

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Government offices have always taken a long time to answer their mail, depending on how important they think you are. After all, everybody in the country expects representation.

I want to ask something

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