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Tue 25 Jun, 2019 01:07 pm
Guys i need help. So i was on facebook and i was deleting some posts from psn playstation that my son posted, and i tried to go on privacy settings to disable psn from posting and i got message that says "Hi, lets secure your account, to help keep your facebook account secure we will take you through few steps to change your password and make sure any recent changes to your account came from you. I can only press one button that says get started, but when i press it nothing happens, i tried on phone and on desktop and nothing is happening when i press that button. i changed my password and when i log in i get that massage again and again. so i am completly locked. what can i do
@doky89,
Try on a different device with a different IP as you may be running into a problem with a malformed cookie. This means someone else's computer, not just retrying at home. Once you're in, change the password to something you can remember. At home, clear cookies on all devices and try to log in.
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