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ebay invoice

Forums: Invoice, Ebay
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angellover9526
 
Reply Thu 19 Nov, 2015 02:32 pm
I sold 2 items on ebay. and they requested on getting an invoice for it. I sent her one then received an email from her saying that it was incorrect. that it wasn't a combine shipping one...how do I change it to make it a combine invoice one?
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Type: Question • Score: 0 • Views: 1,320 • Replies: 3
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neologist
 
  1  
Reply Thu 19 Nov, 2015 02:45 pm
@angellover9526,
That might depend on the type of eBay account you have.
When I first started, I did not have access to any sophisticated tools.
What I would do is send one invoice that specifies the two items. There should be a spot to add additional charges. Also, there is a message window to explain what you are doing. Then, just cancel the other invoice. If you maintain good communication, that should work.
angellover9526
 
  1  
Reply Thu 19 Nov, 2015 02:55 pm
@neologist,
I made an invoice earlier today for them sent it. when I tried to make a new one it said the exact same amount and everything...
neologist
 
  1  
Reply Thu 19 Nov, 2015 03:06 pm
@angellover9526,
Perhaps it's time to call support.
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