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Mon 21 Apr, 2014 11:01 am
Hi,
Had a random email to advise that my facebook account had been locked due to unusual activity... After going through the pain of getting it unlocked through no fault of my own it now won't work. I can access it but no items show in my timeline since before it was locked and I don't get any notifications or anything. If friends try to access my profile is states there has been an error.
It's like it has been unlocked but functionality has bot been restored. This is the same on any device I use to try and access Facebook on.
Facebook have been useless considering they locked my account in the first place so any help would be appreciated.
Thanks
@gstar44,
They are still the people you need to go through.
Understand that Facebook help can take a while.
https://www.facebook.com/help/
@jespah,
They have responded to say they don't deal with individual issues and to read their forums. I've checked their forums and nothing is mentioned around the issue I'm experiencing
@gstar44,
Huh. If they are claiming that the account is unlocked but you still can't unlock it, it might be cookies. Have you tried clearing the cache, that sort of thing?
@jespah,
Sorry, I may have confused the issue. It was locked and I couldn't log in. It has been unlocked and I can now successfully log in. However, New feed shows old news, nothing updates and people get an error when trying to view my profile
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