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extra charge card charge

 
 
cofo
 
Reply Wed 19 Oct, 2011 07:01 am
I sent away for the free sample and they charged me ot the shipping which is fine but 6 days later they charged me 79.95 for something i have never received or ordered and it has been well over a month now
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Type: Question • Score: 1 • Views: 452 • Replies: 3
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Ragman
 
  1  
Reply Wed 19 Oct, 2011 07:05 am
@cofo,
Did you contact the company? If so, did you explain that to them about their error? How did they reply?

I would contact your credit card bank and explain this occurence to them - that you received no goods or services for the $80 and that the charge was erroneous. Give the dates and all pertinent information to them.
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roger
 
  1  
Reply Wed 19 Oct, 2011 01:59 pm
@cofo,
If you answered an ad for Reservatrol, this charge is no error. This is standard operating procedure for one particular dealer that masquerades as multiple companies. I thought the operation had been shut down, but it keeps popping up. Contact them, and when you don't get immediate satisfaction, contact your credit card's member service number on the back of the card.

By the way, the problem comes from a distributor, not the product. Don't know if the stuff does a darn thing, but it is the distributor that is at fault.
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MonaLeeza
 
  1  
Reply Wed 19 Oct, 2011 11:28 pm
@cofo,
I was charged twice for a single shipment recently. I called the bank and they disputed the charge and fixed it very quickly.
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