Printer Problem

Buy a laser printer.

Sorry ... that's all I got for you.

Ha. Worst case scenario I'll have it printed off a memory stick at the library. Still -- I'd like to get this one working.

can you do a test print page??

unclog nozzles??

ok..... im a bit crahhhhhp at explaining things

but

start
control panel
printers
double click the printer
???
printer
properties
print test page

Or maybe try cleaning the cartridge using the software command that does that. (I mean as opposed to a cotton ball and some alcohol.) Not sure how you do that, but I know you can.

Tried the test page -- only got a shadow -- it looks like the inks not getting out of the cartridge. May have to unclog nozzles! Thanks!

I'll look into that, Ticomaya -- probably when I'm off work tomorrow. (Unless I can figure it out in the next few minutes.) Thanks.

Has it been a long time (months) since you printed something else on this printer? I've seen where the cartridge has to be replaced even when it has ink, after a long lapse in printing.

hp has an excellent help desk (at least here), very friendly and co-operative (via email).

I'm thinking this might be the problem DrewDad. I'll bet it's been 6 months since we last used it. I'm starting to get some faint print after multiple automatic cartridge cleanings but nothing that could be handed in to a college class. May just buy a new cartridge and go from there.

Thanks Walter. (May try a new cartridge and then we'll see.)

Sounds like you might have the problem licked: need new cartridge.

But here's something I wanted to add. If the test page had printed out OK but you still couldn't get the internet page to print, I'd try to determine whether you're not trying to print an unprintable page. Frequently internet material will have somewhere in the margin a small icon which says something like 'printable version' and you have to click on that to be able to print it out.

I've had that happen a lot, trying to print a page not earmarked for printing.

Hi MA. Yeah, I guess I really just have to decide whether I want to spend the money on a new cartridge when we print stuff so seldom (which means I'll face the same problem sooner or later -- a half-full cartridge that won't print).

(I'm trying to print from a Word program saved on the hard drive. I've also got it saved to a memory stick -- will probably just use that to print it off at the library.)