How much does a Ecowater system cost? They look great! I would hate to have a salesman come into my home and I dont have all my ducks in a row. I hope they dont have Rainsoft tactics!
My experience is based on what I've read on the internet and what many of my prospective internet DIY customers tell me. They say Ecowater is very expensive; most often it's over $3000.
The best way to determine what you need is to have someone come to your home and evaluate your particular situation.
You have the right to cancel a contract.
You have a 3 work day right of rescission on any contract with any in-home sales person.
NOTE: You give up this right of rescission when you buy from an internet dealer.
OUCH! Or... true because we internet dealers and our customers work on the honor system.
Also, anyone can find much more information about softeners etc. on the internet from internet dealers than any local dealers' owner or sales people will usually tell you in your home or in their dealership office. Many internet dealers have been a local dealer and must explain softeners to make sales happen.
Consumers, you should ask yourselves why the local dealer wants to come out to your house. The vast majority insist they must and usually will not discuss anything about a softener etc. on the phone; except to make a sales appointment to discuss your water treatment needs.
They'll give you a number of reasons but really, they don't need to look at your plumbing unless the plumbing is not exposed, and to discover that only takes a simple question and your yes or no answer.
They don't need to do water tests if you are on city water or you have recently had someone do them or did them yourself; even if you have your own well. If city water your water company can tell you how hard your water will be. Local dealers could do their water tests to program the control valve when they showed up to install your new softener because the capacity part of sizing a softener is real simple.
Why do they have to install it? Oh yes... they usually say that would void the warranty, well yeah if you melt a plastic part by soldering too close to it but not if you didn't and the thing worked for X weeks/months/years before it fails! What could you have done to cause the failure by connecting the thing to your plumbing? They could ask you questions about the plumbing, the size is not important except to tell them what plumbing connectors they need to be to code.
Sears and other big box stores selling Kenmore, GE, Whirlpool, Mortonsalt.com, North Star etc. sell to DIYers and, all their softeners are made by the company that makes the Ecowater brand. I've been told the Ecowater dealer version can share some of the same parts as those big box store brands.
H2OMan, is that true?
The local dealers' installer guys should have all the plumbing materials they could need in the truck/van and know how to do the simple plumbing involved for a softener installation. So why do they insist in coming out to the house before the sale?
Anyone that tells you they must come out to your house wants to SELL you into signing a contract. Which leads us to...
The right of riscission... It is a federal law and it is to protect a consumer from being pressured into signing a contract to purchase anything from an in your home sales person.
Then after the sale there is the service... Most local dealers will tell you how great their service is and as soon as your softener skips a beat and you ring their phone they're Johnny on the spot with $$ in their eyes.
Local dealers can not compete with internet dealers on price and in many instances will refuse to tell you anything to look for if your softener requires service. They want the phone call but... they really want to run out to your house and charge a service call and then maybe XX dollars per fifteen minutes while charging a fairly high price for proprietary parts.
Local dealers should direct their sales efforts to only those people that want a local dealer to run out ASAP when their softener quits. The rest of the folks needing a softener are DIYers.