I have had problems with my rainsoft.. I am on a well system and I have five tanks. The clorine tank is suppose to run when I turn on the water in the house. It now only cycles when the tanks run at night. I am also determined to fix this on my own. My dealer is useless and Ive spent at least 1000 so far in the past four years to fix it. Please if any one can help me..reply or email...Thank you...
At wits end,
I have one of the programable system. I am trying to find out what the @ symbol on the lower left hand side of the key pad does. No one I have contacted knows. Does anyone else know. My system is also filling the salt tank with too much water and over flowing. Any answers please.
- The neck has a crack that I just discovered while dealing with my water-softener and is barely leaking. I don't know how long it has been leaking because of the brine tank overflowing. How long is the warranty on the tank neck? Will I have to buy a new tank?
Does anyone have a phone number for rain-soft so that I might get my tank fixed. My rep. is a prick. He wants me to pay $150 for the tank not labor for a manufactured defect. I have already payed $5,000 for this system and they want more. He is also stating that I have to ship the tank back to the main office and pay for all of the shipping. Is this the only course of action I have.
we cut the serial #'s out and send them back to the factory!
Thanks! Can you tell me exactly where the drain hose is supposed to attach to the unit? There's a black hose on the left side that is connected to the elbow in the brine tank - that supplies water to the tank when I push the regen button. There's also a smaller black hose connected to the brine tank float valve. Are those two hoses properly connected, or is the larger one supposed to be the drain hose?