Should i email the showrunners?

I had been requested to do a self tape for an upcoming tv series, which i did. The showrunners in vancouver liked it and even skyped me to talk about the character. They asked me to redo the tape, and play my character younger... He's supposed to be 15 and i'm actually 19. The second tape got good feedback and was sent in, but (though they still havent cast this part) my agent told me they reopened the part for auditions. They start filming in two weeks. My agent told me there is still a potential chance i could be picked but im hard pressed to believe that. I feel like im just too old for the part, in their eyes. I do just want an update or a confirmation that i didnt get the role, should i email the showrunners myself and ask to see how my tape was recieved over where they are? I have their email from when they emailed me about recieving my first tape and skyping.