Below is some information that should help.
Zone Labs Technical Support
This Information Applies to:
ZoneAlarm Pro 3.0, 3.1
I am having problems accessing certain web sites with ZoneAlarm Pro
ZoneAlarm Pro 3 introduced new privacy features. In some cases these
may interfere with certain web sites, especially secure sites (email,
banking, etc) or sites that use a lot of ads.
If you have multiple privacy programs running (Ad-blocking, cookie
control, etc) along with ZAP 3, you should disable either the privacy
features in ZAP 3, or the other program. Be aware that Internet
Explorer 6.x and other recent browser software may perform some
security processes as well, such as cookie control.
If you have trouble with a website, try adjusting the privacy
settings for that site. On the Privacy panel, there are default
settings under the Main tab, and sites affected by the privacy
settings are listed under the Site List tab. You can turn Privacy
features on or off by site there.
If that still does not help, you may need to drop some or all privacy
settings while visiting that site. Our engineers are working on
Privacy issues, and incorporate changes into new builds, so be sure
to Check For Updates often. In addition, you can always download the
latest version here:
(If the closest site doesn't work, simply try another - it is the
NOTE: If the link above does not appear to work, be sure to REFRESH
the download page, as it may be cached locally.
NOTE: SAVE the file to your hard drive, rather than running it from
its current location.