Well they came and installed this KDF tank which took him about 90 minutes to do, he also ran CLOROX through out the pipes in the house which I have done when we 1st moved in so that wont help. So after he was done he flushed out the Clorox and said does it smell? I said no it wont because it smells like the YMCA right now come back in a few days. Then he ask when we dont use water and I ask WHY? He said he needs the system to REGEN at night so I said OK set it for midnight, then he tells me that we cant use the water for SIX HOURS EVERY NIGHT because of this REGEN. I said it cant happen are you nuts, he said well there are only three of you living here so 6 hours isnt a long time to not use the water, I asked what happens if we do he said you can get the smell back or if its the softner that is in REGEN you can pull a little SALT into the water into the house. I said OH GREAT now its like jail lights out at midnight until 6am, so now we have to turn the Automatic Ice maker off at night as well, this is totally BULLSHIT and if just one small wiff of sulfer shows up I will drag it out into the street with my truck. RAINSOFT SUCKS they are scammers and there customer service is USELESS. If anyone thinks differently come to my house and see what it looks like in my back yard and OH if you come bring your own water to even flush the TOILET because starting at midnight until 6am the water isnt running in my house. Jerks, my next step is hire an Attorney to get this thing removed.
I did do a search for the type of filter tank you talked about that will work and I did some reading and that is what I need for the problem we have, but not these jokers at RainSoft say they will keep adding stuff until they get it right which is stupid because they are just spending money & labor one would think they would say OK our equipment wont fix your problem we are sorry and remove it. I mean I bitched to them on the 8th day it isnt working right so for 3 weeks now they come play with the buttons leave and its right back where we started, now this new KDF tank who knows what main purpose that tank is for? Do you have any idea what its used for?