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rain soft price change

 
 
Reply Fri 12 Sep, 2008 08:20 pm
We had set up a appointment for them to come show us theri water softner. HA 4 hours later, After washing our hands and feeling the drifference I had to go to work and my husband said yes we'll buy it,$4992.00. The next day they came and installed it, I look down stairs and theres 9 boxes of soap and stuff. They gave us 4 years worth of soap and shampoo and ect...
I turn to look at the paper work and the price was not $4992.00 it was $5987.00. I right away called my husband at work and asked him about this,he said the sales man made a mistake and they instead gave us 1 year of salt. i called the sales man up and asked him is your salt cost $995.00 a year to use? He said oh no,then why are you trying to give me this salt when you made the mistake? he said well thats what my manger said to give you since it was a little mistake.Money must grow on trees for you sir. I still have college payments. Plus to make things worst they never got a permit to install this. Which out county you need a permit to install a water heater or anything like that.
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Gary Slusser
 
  1  
Reply Sat 13 Sep, 2008 09:00 am
@motorhead446,
They are crooks, always have been and always will be.

The $4992 is way too much but, if you that have in writing, I suggest you do everything you can to shame them into a refund or sue them for the difference.

Last winter I helped a woman get a full refund and them to remove her 'system' by having her to go to Lowe's or Home Depot, that's where she signed up for them to contact her, and raising enough hell that the store manger and his supervisor helped convince them to remove it. It took her like 6-8 weeks.
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H2O MAN
 
  1  
Reply Sun 14 Sep, 2008 05:47 pm
@motorhead446,
motorhead446 wrote:

We had set up a appointment for them to come show us theri water softner. HA 4 hours later, After washing our hands and feeling the drifference I had to go to work and my husband said yes we'll buy it,$4992.00. The next day they came and installed it, I look down stairs and theres 9 boxes of soap and stuff. They gave us 4 years worth of soap and shampoo and ect...
I turn to look at the paper work and the price was not $4992.00 it was $5987.00. I right away called my husband at work and asked him about this,he said the sales man made a mistake and they instead gave us 1 year of salt. i called the sales man up and asked him is your salt cost $995.00 a year to use? He said oh no,then why are you trying to give me this salt when you made the mistake? he said well thats what my manger said to give you since it was a little mistake.Money must grow on trees for you sir. I still have college payments. Plus to make things worst they never got a permit to install this. Which out county you need a permit to install a water heater or anything like that.



I have assisted many, many folks get out of bad RainSoft deals,
but I need more information before I can attempt to help you.

Did you allow the installation to be completed?
Did you sign a completion certificate?
Was this a cash or finance deal?


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