Please help me! I have a child who is 10 who is attached to this dog and it is a great family pet but due to this breeders lack of information has cost our family quite a bit of money! Please read the complaint to letter to the BBB. and let me know who else to contact so this breeder can not sells these bad dogs and put another family through this again! DO not buy a scottish terrier from Shoal Creek in Griffin GA-
I bought an AKC certified Scottish Terrier from this kennel in Feb. 2008 at the time we were told that these dogs were in great health and that there has never been a problem with them health or genetic wise. We did not sign any contract which did not limit us to a warranty time to return this dog or to notify this kennel of a genetic disorder. But we were told if we ever have a problem to contact this kennel if anything is needed or questioned anytime. I contacted Robin the owner starting in January of 2009 until currently May 22, 2009 without success. I did run across the ad of another puppy litter and she said that her daughter has had this new phone and did not get my messages. My dog who was less than a year old at this out break started and when she was contacted by phone without any success. My dog was diagnosed with demodectic mange which is genetically passed down from mother to pup. Of course she was shocked that we had not contacted her earlier and I explained how we have tried and no success and how my vet (Stockbridge animal hospital and McDonough animal hospital) both thought it was allergies before my dog started showing sure signs of demodectic mange which is rare. Also due to the rareness of this genetically transferred disease these two vets’ did not think it would be possible until my dog showed finally signs in March. My vet said that stress brings out this genetic problem and that I needed to make the breeder aware if her second scraping came back positive, which it did! Once this breeder was contacted of course she denied her way out of this and tried to say it was my fault that my dog got a genetic disorder and that I should have contacted her earlier. Then she called back and has left 5 messages with various offers like a puppy from the next litter, but has a current litter that she would not give me one from. Then she offered money back and to take the dog back and put her to sleep etc… but has never done what she has said she will do. I feel that she is selling dogs with these genetic disorders is misleading and awful. People are thinking they are getting a healthy puppy for their family and then they are not, and she know about it she even said she knew about the problem after I said I was contacting a lawyer! So I still have a sick dog, no money back or no puppy as a refund as she has offered, AKC said to report it to BBB and to the state about her bad breeding. I have all vet records and even a letter from the Vet confirming it is a genetic disorder!